Who doesn’t like flowers on their birthday? Or after a rough day? Flower delivery is a new industry with great potential. A lot of people love to gift flowers to their favourite person on their special day or to mark a special occasion. A sweet gesture for their loved ones.
According to a recent IBIS report, the florist industry has reached around $800 million in the last five years and is likely to grow rapidly in the coming years.
Creating an on-demand flower delivery app will help you dominate this growing industry. If you run a flower shop and don’t have a flower delivery app solution, you are losing a lot in terms of business and earned money. It’s still not too late, you can steal your share of this industry with a flower delivery app development solution.
On demand
Either you can develop a flower delivery service app in-house or approach an industry leading flower delivery app development company concerning your app requirements, budget, and time-constraints. The choice is all yours!
But before reaching this stage, you should learn about the on-demand flower delivery app development process. In this process, we will discuss how to build an on-demand flower delivery app in detail.
Development Process: How to Build an On-Demand Flower Delivery Mobile App
The on-demand flower delivery app development process that we are going to discuss in this section is a well-researched, structured, and pre-configured format that most flower delivery app development companies follow. If you want to design an on-demand flower delivery app, you should know how.
Start with a step-by-step app development process.
Step 1: Determine the Scope of Your App
Define the scope of your app before developing an on-demand flower delivery app. Decide what features and platforms your app needs. Start with an MVP and add features as your business grows.
Step 2: Choose a development platform
Next, choose the proper app development platform for your flower delivery app. Native or hybrid app development depends on your business goals and budget. Native apps are optimized for the most popular iOS and Android platforms. Since hybrid apps are available on several platforms, you can target audiences across platforms. Native apps run better and are more convenient, but hybrid apps are cheaper.
Step 3: User Interface and Experience
Flower delivery app UI/UX are crucial to success. Make sure your app’s interface simplifies flower ordering. Users should find your app straightforward to use, with clear instructions and calls to action. It should also fit your brand and look good.
Step 4: Payment Gateway Integration
Your app needs a trusted payment gateway to streamline payments. PayPal, Stripe, and Braintree are major payment gateways. Your payment gateway should be secure and meet industry standards.
Step 5: Live Tracking
Tracking orders and calculating delivery times require real-time tracking. Your app should live-update users on order status from confirmation through delivery. GPS can follow the delivery driver and provide accurate delivery times.
Step 6: Support Customers
Customer assistance is needed for all on-demand apps. Ensure your app has customer support so customers may contact your team with questions. You can support customers via chatbots, email, or phone. Your customer support personnel should be available 24/7 to answer user questions.
Step 7: Test and Launch
Finally, test your app before posting it on the app store. Your on-demand flower delivery app needs a seamless user experience. Beta testing with people provides usability and functionality feedback. After correcting bugs, launch and market your app on the app store.
Must-Have Features of a Flower Delivery App
Before hiring a flower delivery app development company, list your app’s key features. To have an edge over your competitors, don’t forget to include these features in your florist app.
USER APP PANEL
Login
Most individuals skip online purchasing due to the complex ordering process, according to research. Be straightforward, ask for only the necessary details, and allow signing up with a mobile number, email address, or social network account. Also, give users the freedom to browse your flower delivery services without registering.
Product List
Let customers choose from a wide selection of flowers, gifts, and accessories for delivery. Each product should have a thorough description, along with deals and offers.
Custom bouquets
The most popular flower store item is bouquets. Some bouquets are pre-decided and ready to be sent, but to build a personalized bouquet, let consumers choose their flowers.
Quick Search
Searching is easy with sorting, filters, and relevant categories. The app users don’t need to waste their time browsing the wide range of flowers you offer.
Schedule Delivery
The flower delivery business is meant to bring joy by delivering fresh, colorful, and fragrant flowers. Give users the option of instant or scheduled delivery. Let customers plan flower delivery on their preferred date and time to get the flowers exactly when they want them.
Tracking Orders
Not disclosing the order status would annoy and worry customers. To improve the user experience, enable them to see the live status of the order and projected delivery time.
Add Gifts
Allow users to add gift items such as desserts, chocolates, keychains, and others as per their choice.
Payment Options
Accept credit/debit cards, net banking, and digital wallets. Assure them that the payment gateway they use to place orders is secure.
Social Media Integration
People like to post their life events on social media. So let them post about their recent purchases and gifts on their social media handles.
Push notifications
Let customers receive order status, offers, and discounts. Occasional promotions help flower delivery businesses retain customers on their platform.
Reviews and Ratings
Every on-demand app has a review section. Therefore, a flower delivery app must have this section as well. This allows customers to evaluate and review your flower delivery services, which helps attract potential customers.
ADMIN APP PANEL
Login
A unique ID will allow you to access the flower delivery app’s admin page. There will be various security checks for admin panel security and privacy.
Order management
You may handle orders by checking the delivery date and time and acting accordingly. You can schedule future deliveries.
Payments
You may examine and handle payments made by all the customers.
Tracking Delivery Executives
The admin can manage the number of orders issued to each delivery executive with the designated address. Also, he can track them throughout the delivery.
Instant alerts
The admin panel notifies you of orders in real time. You’ll also be notified of delivery completion, scheduled deliveries, and delivery executive status.
Dashboard
Edit and tweak the user florist app anytime needed. You may quickly alter flower categories, prices, gift combos, etc. to meet customer needs.
Marketing
You may control all ads, banners, email templates, and promotions in the admin area.
Feedback
View all customer reviews and ratings for your flower delivery services. This helps you keep your strengths and address negative feedback and suggestions.
Conclusion
After going through the on-demand flower delivery app development process and the features demonstrated, you should find a mobile app development company that meets your project requirements, business goals, and objectives. Assign project managers who understand the app development process. They must be able to implement your flower-delivery app proposal within your budget. A team that builds iOS and Android apps will be the cherry on top.
